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Employer access to employee social media: applicant screening, “friend” requests and workplace investigations    Morrison & Foerster LLP – Melissa M. Crespo and Christine E. Lyon USA July 17 2015 A recent survey of hiring managers and human resource professionals reports that more than 43 percent of employers use social networking sites to research job… Read more »

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5 Tips to Move From Transactional to Meaningful Customer Relationships Blake Morgan, Contributor Forbes In the past companies have left the customer relationship building to marketing. However today with shifting customer behavior the responsibility of nurturing customer relationships often sits with customer service. It make sense that the continuous nurturing of the customer experience should be left to the people… Read more »