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5 Tips to Move From Transactional to Meaningful Customer Relationships Blake Morgan, Contributor Forbes In the past companies have left the customer relationship building to marketing. However today with shifting customer behavior the responsibility of nurturing customer relationships often sits with customer service. It make sense that the continuous nurturing of the customer experience should be left to the people… Read more »

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7 Ways Meditation Can Actually Change The Brain The meditation-and-the-brain research has been rolling in steadily for a number of years now, with new studies coming out just about every week to illustrate some new benefit of meditation. Or, rather, some ancient benefit that is just now being confirmed with fMRI or EEG. The practice appears to… Read more »

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To all the Big Cheese out there… On National Boss’s Day, 6 Ways To Handle A Bad One There are many, many fine bosses around the world. Dare I say, millions of them. But if you’ve been in the workforce more than a couple years you’ve probably also had at least one experience of a not… Read more »

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FORBES Leadership 8/28/2014 @ 7:32AM Creating Life Balance To Achieve Success Louis Efron Contributor If you love what you do, you will never work a day in your life. I can personally attest to the truth of this statement. But, as I have painfully discovered, a balanced life is also critical to your success. Especially, when… Read more »